Executive Brief: Market Overview Recession Continuing to Redfine Retail and Drive Requirements for Self-service Solutions --
Plagued by numerous store closures, large scale layoffs, and bankruptcy fillings, the retail vertical market continues to be hit hard by the current recession.
In spite of the economy’s impact, retail remains the largest and most established vertical market for the SS/CIM industry due to its pure size (i.e., number of organizations, number of establishments), wide range of applications, deployment experience, first-mover mentality, cost and competitive pressures.
Retailers are continuing to report stable and slightly increasing budgets for SS/CIM solutions. Self-service is expected to remain a core strategic component for retailers surviving/outlasting the recession.
The value propositions associated with SS/CIM solutions, coupled the changing nature of the consumer, will appropriately position these solutions as a center of convergence for a retailer’s transaction automation, branding and customer support over the next five years.
The recession’s impact on SS/CIM suppliers is causing them to continuously evaluate and focus on new vertical markets, sub-segments, and applications. continued
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VDC Research Group (VDC) is a technology market research and strategy consulting firm that advises clients in a number of technology markets including: Automatic Identification and Data Collection, Embedded Hardware and Systems, Embedded Software and Tools, Industrial Automation and Control, Mobile and Wireless, and Power Conversion and Control. Using rigorous primary research and analysis techniques, the firm helps its clients identify, plan for, and capitalize on current and emerging market opportunities. We strive to deliver exceptional value to our clients by leveraging the considerable technical, operational, educational and professional experience of our research and consulting staff. During our nearly four decades of ongoing operation, we have had the pleasure of serving most of the world’s leading technology companies, many high-profile start-ups, and numerous blue-chip early and later stage investors. Our products and services consist of research reports, annual research programs, and custom research and consulting services. Founded in 1971, the firm is located in the Boston area.
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