This white paper presents top-level findings from VDC's study, Kiosks for Self-Service and Interactive Applications: Technical and Vertical Market Analysis. The report defines and analyzes the market for self-service and interactive kiosk solutions and components in North America and Europe. The research covers major industry forces and trends, including product and technology development, competitive analysis, distribution analysis, and end-user consumption analysis. Clear and objective shipment forecasts are provided, as well as actionable recommendations applicable to today's participants and tomorrow's leaders.
- - Self-Service and Interactive Kiosk Solutions Defined - -
VDC defines a self-service and interactive kiosk solution as a freestanding, interactive multimedia system used to provide information or enable transactions. A kiosk includes a computer and display screen, and differs from a standard PC in that it is created for a specific purpose and is designed for public usage. Kiosks solutions are often located in high-traffic areas and must allow for customer data input via an input device such as a touch screen or keypad.
VDC segments the self-service and interactive kiosk market into the following product categories: continued
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