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WHITE PAPER




European Retail Theft Barometer:
Monitoring the Costs of Shrinkage and Crime for Europe's Retailers - Nottingham: Centre for Retail Research


                                                           - by J. Bamfield, Center for Retail Research
                                                                             Website: www.retailresearch.org/home/index.php




The European Retail Theft Barometer is the largest survey of retail crime in the world. It measures retail crime in 24 countries (16 countries in Western Europe and 7 in Central Europe). The study is carried out by The Centre for Retail Research, Nottingham, and independently funded by Checkpoint Systems Europe. The results are based on retailers responsible for more than 18% of European retail trade.

Key Results of the 2006 European Retail Theft Barometer from the Centre for Retail Research

Good and Bad Results

  • The average shrinkage rate (stock loss from crime or wastage), which has fallen annually since 2002, fell only slightly in Europe from 1.25% to 1.24% of turnover. Even so, this loss was equivalent to €29 038 million or €71.23 per head for all 24 countries surveyed.

  • The largest reduction in shrinkage was in the UK once again (down from 1.77% in 2002 to 1.33% in 2006). Other reductions were seen in Italy, The Netherlands, and Portugal. There were significant increases in central European states, Switzerland, Ireland and Sweden.

  • Britain no longer has the highest shrinkage rate in Western Europe (it is number 3).

  • Retailers perceived customer thieves to be responsible for 48.8% of shrinkage, employees for 30.7% and suppliers for 6.2%. Internal error, process failures and pricing mistakes were thought to cause 14.3% of shrinkage, meaning  continued  PDF





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