NeoProducts is an international, award-winning leader in the design, production and implementation of standard and custom touch-screen, interactive public access terminals, or self-service kiosks.
Neo designs, develops and supplies standard and custom products and services worldwide to world-class industry recognized standards, and in accordance with key Social and Government compliance requirements, all with a high level of flexibility and ingenuity.
These projects cover an array of diverse markets and solutions. These range from ticketing and information kiosks within the entertainment industry through to Citizen on-line Portals and Employment Services for local and central Government. . . . read more about Neo . . . (Neo Contacts)
When Telstra Payphones wanted a makeover to update and refine their current payphones, they came to NeoProducts with a special project asking us to design and manufacture a new type of payphone.
The end result of this project was the creation of the MMP. The old boxy metal Telstra Payphone found throughout Australia is now becoming a thing of the past with the roll out of this stylish futuristic touchscreen phone.
These Australian designed and manufactured multimedia payphones have the
same functions as their boxy predecessors with the ability to do so much more.
As well as the usual coin and Phonecard operations, the multimedia payphone combines
Payphone, Smartcard, EFTPOS, multimedia and printer technology.
This means you will be able to pay for services such as your telephone and
electricity bills, theatre and transport tickets simply by using your Smartcard,
credit card or EFTPOS.
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More about NEO . . .
With over 85 employees worldwide, Neo has become one of the world's largest manufacturers of self-service, interactive terminals. NeoProducts commenced operation in 1987 and has designed, produced and installed over 30,000 public access terminals and kiosks to date.
In the past decade, Neo has become one of the world's most vigorous and innovative developers and manufacturers of touch-screen terminals; a reputation based on the relentless pursuit of service and excellence in every sphere of operation.
Our core focus is the design and manufacture of reliable interactive systems. We recognize that our clients also require supporting services before, during and after the phase of the project, for which we offer a range of complementary services to ease this facilitation. We also provide a range of custom services for those special design and manufacturing requirements.
Custom Services
Financial Services
Installation
Monitoring
On Site Servicing
Extended Warranties
Staging
Consumables
Neo's Philosophies & Capabilities:
To ensure that NeoProducts' kiosks and terminals provide the highest quality and satisfy customer requirements, Neo has embraced a number of key philosophies and capabilities:
Scalable Production
Neo has design and production facilities in Melbourne (Australia) and Birmingham (England). Both are structured to produce low to high volumes of finished, fully packaged products to the highest international standards. With over 50,000 square feet of total capacity, we can produce over 100 kiosks per day.
ISO 9001 Certified
An effectively implemented quality management system is a valuable management tool providing significant benefits both to the company itself - and its customers. It allows the organisation to better manage its internal processes, which in turn helps drives improvement of the product and service.
Certification to ISO 9001:2000 by LRQA is a clear demonstration that the organisation is committed to continual improvement of its quality management system. Importantly, it provides added confidence that the customer will receive the product and/or service ordered.
Social and Government Compliance
In addition, Neo Products also adheres to a number of core safety and disability standards to ensure all terminals are built to meet safety and disability requirements. This includes:
Design rules for access by disabled
Determination of overall dimensions, mass and turning space
Seat/table guides
Fixed and adjustable work surface height
Ergonomic principles in office automation
Human-centred design process for interactive systems
End to End Design & Production Solutions
The strategic combination of design and manufacturing creates an exceptional resource offering significant advantages not generally provided by information technology manufacturers. With a number of industrial, electronic and creative designers on staff, Neo can ensure that all aspects of product design, development and manufacture are addressed in a thoroughly professional manner. The advantage of this is that Neo interactive terminals are manufactured incorporating all aspects of:
Safety
Robustness
Design quality
Attractiveness
Ergonomic appropriateness
Ease of maintenance and use
Value for money
Award Winning Capabilities
Neo works closely with customers in developing unique interactive terminals to satisfy their requirements. As a result, more than 80% of sales are to repeat buyers, Governments and commercial enterprises around the world have chosen Neo kiosks and world leading systems integrators like IBM and EDS have chosen Neo to design and manufacture to major kiosk networks.
Frost & Sullivan, the world leading kiosk industry analyst, has presented Neo with an award for ''Year 2000 Customer Focus Award'' for ''excellent leadership in customer focus'' and the ''ability to meet and exceed customer expectations.''
For more information on NeoProducts (UK) Ltd.,
please contact:
David McCarthy
NeoProducts (UK) Ltd.
69 Melchett Road
Kings Norton Business Centre
Kings Norton, Birmingham
B30 3HP, UK
Tel: +44 (0) 121 486 4300
Fax: +44 (0) 121 486 4334
Email: dmccarthy@neoproducts.co.uk
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