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PRESS RELEASE

Rafi Kiosk Keyboards solve problems at British Galleries!

23 May, 2002 -  The interactive study centres at the Victoria & Albert museum British Galleries were installed to provide a learning aid for visitors who range from senior citizens to young children. Initially each terminal was equipped with a standard keyboard and mouse but it soon became apparent that this system was unworkable and a more specialised keyboard was required. The problem was that visitors with no knowledge of computers were right clicking mouse buttons and getting lost with Windows pop-up messages while highly literate users were using the range of standard keyboard functions to attempt to hack into the V & A network.

After evaluating several devices the V & A approached Rafi GB to supply a kiosk keyboard specifically designed for public access multimedia terminals. This ruggedised keyboard has all unnecessary keys removed and application-specific keys added together with an integral trackball and a single "click" button. The key layout is reduced in size but retains the familiar appearance of a normal keyboard.

Built to be vandal and accident resistant the Rafi keyboard utilises a tactile switch system and high impact ABS keytops held behind a steel front plate. Switch contacts are protected against impact by their own built-in shock absorbers. The 38mmtrackball uses stainless steel components with high grade injection moulded plastics and superior optical encoders. Trackball sealing is by a full floating, self lubricating PTFE seal providing protection to IP65 when stationary.

Nick Brod, Multimedia Manager at the V & A museum said "The Rafi keyboards have all but eliminated the problems while also satisfying the design criteria of this prestigious space. We would expect to use more of these kiosk keyboards in future installations."

  

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