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PRESS RELEASE
NeoProducts' "DIPLOMAT" to be used in F.C.O. World Information Service!
17 April, 2002 -
NeoProducts, the world's leading public access kiosk manufacturer, has announced that its
latest Diplomat kiosks are to be used in a pilot project for the UK Foreign & Commonwealth
Office (FCO) to provide interactive information systems in British overseas posts and other
locations, including British Council and British Tourist Authority Offices, around the
world.
The FCO installation will comprise a NeoProducts Diplomat kiosk with A4 thermal printer and
the pilot project will see an initial total of 15 interactive touchscreen kiosks in 14
different countries including sites in Asia, Africa, Australasia, the Americas and Europe.
The kiosks will provide information on the UK along with visa and passport application
information. Depending on the success of the pilot, the FCO has plans to put information
kiosks into many other locations around the world.
The overall pilot project is being managed by global solutions company Logica who will provide
all software, technical support and kiosk monitoring functions using NeoProducts'
ground-breaking Kiosk Monitoring Module (KMM). To coincide with this project, the FCO is
developing a new portal website, i-uk.com, to work in conjunction with the Diplomat kiosks.
Commenting on the pilot project, Mike Smith, managing director of NeoProducts, said: "We are
delighted to be involved at this early stage in what is likely to become a landmark project
in interactive kiosk technology. The prospect of having public access kiosks at British
overseas posts and around the world is hugely exciting and we will be working closely with
Logica to ensure the success of the pilot operation. There has also been considerable interest
from other governments for similar installations."
The Diplomat kiosk offers all the functionality required to suit most touchscreen applications
within an elegant, slimline housing that looks good in any environment. It is ideal for use in
a wide range of applications from POI (point of information) to transaction-based. Diplomat
kiosks offer A4 printing capability, magnetic or smart card readers and a remote monitoring
and shutdown facility via the unit's Kiosk Management Module (KMM).
The Diplomat is fully network enabled and can be easily integrated into an existing corporate
network. Designed to offer ease of serviceability, all components within the Diplomat are
easily accessible and can be replaced on-site with minimal disruption.
The touch monitor provides a highly user-friendly interface and is based on an ELO surface
wave touchscreen and a high performance 15in TFT LCD. This is complemented by an integrated
high quality audio system all driven from a Compaq EN series SFF PC. The Diplomat package is
completed with an A4 thermal printer offering 200 or 300dpi resolution, a motorised
magnetic/Smart card reader, the kiosk management module and an optional uninterruptible power
supply.
NeoProducts has, in the last 10 years, sold over 30,000 touchscreen terminals. Last year, the
company was awarded the Frost & Sullivan "Best Customer Focus Award" in its annual report on
the world kiosk market. This year it acquired UK-based LGC Associates to strengthen its
European sales and development operations. ISO 9001 accredited, the company serves a wide
range of clients from a variety of industries including government - both national and
local - telecommunications, retail, leisure and entertainment, travel and ticketing and
financial.
For more information on NeoProducts (UK) Ltd.,
please contact:
Mike Smith
NeoProducts (UK) Ltd
69 Melchett Road
Kings Norton Business Centre
Kings Norton, Birmingham, B30 3HP, UK
Tel: +44 (0) 121 486 4331
Fax: +44 (0) 121 486 4334
Email: msmith@neoproducts.co.uk
Website: www.neoproducts.com.au
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